June 9, 2020
“The egress window well covers offered by Reddco were the best ones we could find. The quality is amazing and the customer service is great. We encountered an issue with the delivery and after notifying our salesman he promptly communicated with the logistics company and the problem was resolved. If I need to purchase egress well covers in the future this will be the first place I visit.”
– Mallory Coen
May 24, 2019
February 13, 2017
I just wanted to thank you for your quick response and your fantastic customer service. Ordering was simple and you were informed and helpful. We look forward to getting our product and will speak positively of our order experience with your company.
July 26, 2016
We finally got these windows installed. I like them. They function smoothly and I was able to install them in very difficult openings.
Thank you for your help and prompt service.
January 04, 2016
I wanted to convey to you and your company the utter satisfaction and praise for you and your team expressed by my contractor Rusty Pick for the help and solution to our window well issues. Rusty expressed how thoughtful and well spelled out the directions were that were provided with the shipment of parts that he then could use to raise the angle of the lid so it would clear the window opening.
You, most of all were willing and patient in understanding the detailed issues and provided us with excellent customer service.
I will always recommend your company.
November 3, 2015
I wanted to let you know that everything with the replacement screen worked out perfect. The customer is so pleased with the product.
October 23, 2015
Yesterday we received our well cover. Steve, just to let you know that we are very please with the well cover. It fits perfect. It was what we were expecting. Your instruction for building the cover and anchor clips were easy to install. Thanks for all your help and patience in building this well cover. If anyone ask us who did are well cover, we would recommend your company. Thanks again.
Very Happy Customer
July 12, 2015
These windows are great. And the best thing I’ve found with them is I can always open the whole window to shake out a dust rag or mop as before I had these windows installed I had full length screens on the outside of the window which made it impossible to put anything through the window without removing the entire screen. As a matter of fact, I had new carpeting installed in this room a few weeks ago and they brought the roll in THROUGH the window. Working out great so far. I hope I never really have to use them in an emergency but I’m glad I have them.
December 18, 2013
I finally got around to installing the window well covers this weekend. They look great and only took about 2 hours to install both of them. Typical story; the first one took an hour and a half, the second one took half an hour. I feel a lot better about letting my kids run around in the back yard. I’ve included a few pictures of the finished product and one of my “helper.”
December 5, 2013
Window arrived, put it in and it is great. Thank you for taking care of this matter. You may use my name as a reference anytime. A mistake was made, NOT ON YOUR END, and you had it corrected.
Please let me know what to do with the slider that was taken out. Does the company want it or should it be donated?
Michael Zimring, MD
November 5, 2013
Just wanted to send you a note and let you know that I got the covers and installed them. They look and work great. Thank you for your time. My kids can now play in the back yard without my wife and I worrying about them falling into the egress.
September 30, 2013
Got the cover Saturday. Fits well, looks great, nice and sturdy. Good job. Thanks
August 25, 2011
I installed the Compact Series In-Swing Egress window last night. Works great. Really cool design. The building authority here in Center Valley was impressed – they’d never even heard of such a thing.
Significantly for me, since I was able to get a code-compliance egress window into the width of an existing window and only had to remove concrete below that existing window, I didn’t have to reinforce the foundation, get an engineer’s stamp, consume more time, etc., etc. So there was significant time and money savings with this solution.
Center Valley, PA
Thank you so much for the help with the egress window. It arrived yesterday and it is already in place. My husband and our crew were so impressed with the construction of the window. The window was encased in orient strand board, and was in one piece after delivery. You guys have really gone that extra mile to insure that we would be impressed.
Vita Anne Burdi
Vice President at DJ’s Home Improvements
Thanks Steve, the egress unit you sold me was the best I have seen. It installed very easy and the customer loves the in-swing window.
Bill Archie Remodeling
October 18, 2010
I want to thank you for the time you spent with us finding us the perfect egress window for our basement.
We needed a window that would meet egress requirements; and the Reddco Redi-Exit Compact Single Hung In-Swing Egress Window fit our needs perfectly!
The window arrived on time without any problems and the quality and craftsmanship of the window was well beyond our expectations!
It was easy to install and looks great. Thanks again! We have been referring you to all our friends telling them about the great customer service we received.
Ann Marie Bercy
July 21, 2009
Here is the pump house I was working on and used the doors for. They went in perfectly and look great as you can see. Thanks for the help in getting the fit perfect for me. I included the before and after so you could see the difference.
Yurok Tribe Public Utilities
January 20, 2009
I purchased the talking smoke detector and it is working well. Hopefully I will never have to use it. I just sent the attached email to over 100 friends that can use it to protect their children too. Keep up the good work.
March 7, 2009
I just wanted to thank you for your prompt and courteous service. The window, well, and cover are all of excellent quality. Both the customer and Arlington County loved it! Obviously, so did we!
Attached are a few pictures of the finished product if you need any for your files.
Look forward to working with you when we get a few more basement jobs!
Water’s Edge Builders, Inc.
Bob’s Testimonial closed egress window pic Bob’s Testimonial open egress window pic Bob’s Testimonial another closed egress window pic
November 11, 2008
Well, I just installed the replacement latches you sent so quickly.
Everything works perfect now.
We both know how easy it would’ve been for this to become a major hassle… Product support is just not what it used to be, except for at least one knowledgeable, professional who I’d trust with any size purchase, Steve Foreman.
Feel free to use this as a testimonial to your great products and support!
All is perfect. Thanks very much.
One more happy customer,
October 31, 2008
Thanks so much… but you know great service responses like yours makes it a non-problem. Thanks to your quick reply and sensitivity I always felt we could work something out so there was really no stress other than a few choice words for the carrier (who somehow manages to break about 25% of everything I receive).
I recommend you and Redi-Exit totally!.. and you can quote me.